FirewallBuilder

The license for Firewall Builder packages for Windows XP, Vista and Mac OS X is sent to you in an email message with an attachment. The attachment is your license, it is a file with name "fwb30.license" (it used to be "fwb21.license" for Firewall Builder 2.1). You receive email message with the license shortly after your purchase is completed, usually within a few hours but no longer than 48 hours after the purchase. This document explains how to install the license.

What to do if you have not received your license after 48 hours:

Sometimes license emails are incorrectly classified as spam, please check your anti-spam filters and smap mailbox. In any case you can regenerate the license using our license management system at https://license.netcitadel.com , you will need to log in using email address registered with the purchase and Kagi transaction ID.

Please note that some email programs and browsers may attach suffix .txt to the name of the file when you save it. Check this when you save it, Firewall Builder will not find license file if its name is fwb30.license.txt

---

Firewall Builder v3.0.x

Windows XP, Windows Vista

Firewall Builder recognizes license file in the following locations:

• A user profile folder. On Windows XP this is C:\Documents and Settings\<user_name>. On Windows Vista this is C:\Users\<user_name>. The program reads the path to this folder from the environment variable %USERPROFILE%.
• My Documents folder inside user profile folder.

You can save license file in either location and the program will find it.

Mac OS X

On Mac OS X, save license file fwb30.license in your home directory.

How to verify that the license has been installed properly

Firewall Builder GUI on Windows and Macintosh indicates whether it is running in evaluation or registered mode by printing "Unregistered" or "Registered" in the "About" dialog.

Note for Mac OS X users: If you read your email using Eudora, you may encounter a problem when license file sent to you doesn't work (the "About" dialog indicates that the GUI is unregistered even though you placed the license file in the right directory). Eudora is known to cause this problem by converting the file from Unix format to the Mac format (it changes line-end characters). One way to fix the file is to open it in a text editor and save again, using Unix format settings. You can use BBEdit to do this. TextEdit does not seem to support this though.