Firewall Builder relies on the community for feedback and bug reports. We want to hear from you about problems you find in the software. We do our best to fix bugs and usually try to provide a workaround so you don't have to wait until next version is released.
If you believe you discovered a bug, please file bug report. If you need help with using the program or need something explained, please consult Firewall Builder Users Guide and if you can't find the answer, use mailing list or the forum to ask other users.
Bug tracking system is open to everybody. Please search there before you report a problem, chances are, someone else has already reported it. This is especially important if you use old version of the product. We keep bugs open (but in state "Fixed") during development cycle to avoid duplicate reports. Bug reports are closed when new version of Firewall Builder is released that includes fixes.
Please include the following information when you open bug report or send us email to report problems:
gdb /usr/bin/fwbuilder coreWhen debugger arrives at its command line prompt (gdb), use command bt to get stack trace. Copy and paste it into email or bug report.
check_libs.sh /usr/bin/fwbuilderThen copy and paste the output into email or bug report. This script finds all dynamic libraries that the program links with when it runs and finds what packages (rpm or deb) these libraries are part of.
We try to answer all email, but please understand that we receive a lot of mail, so it might take a while. Mail us again if you think our spam filter ate your message.
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